Privacy Policy

I-SOLAR (Business No. BN-55SL50VZ), Owner: Isaiah Musau Mbwika. Business location: Goodhope Plaza, River Road, Starehe District CBD, Nairobi, Kenya. Registered postal address: P.O. Box 8990, 00200 City Square, Nairobi, Kenya. Customer service: +254 799 316 769 · sales@I-SOLAR.co.ke.

This policy explains how I-SOLAR handles information when you browse the I-SOLAR website, create an account, place an order, or contact us.

Information we handle

Depending on how you use the site, we may handle contact and delivery details, account details, order and payment status, messages you send to customer service, and technical information needed to operate and secure the website.

How we use information

We use information to process orders and payments, arrange delivery, respond to enquiries, provide support, maintain accounts, prevent fraud, and meet legal and accounting obligations. We do not sell customer contact information.

Service providers and embedded content

Website hosting, payment, delivery, analytics, maps, chat and embedded media providers may process information needed for the services they provide. Their processing is subject to their own privacy terms. Embedded third-party content may receive technical information when you interact with it.

Cookies and storage

The store may use essential cookies or browser storage for functions such as shopping-cart sessions, checkout, account login and security. Optional analytics or third-party content may use additional technologies according to your browser settings and any consent controls shown on the site.

Retention and your choices

We keep order and business records for as long as needed to serve customers and meet legal obligations. You may contact us to request access to or correction of personal information, or to ask a question about its handling. Some records may need to be retained where the law requires it.

Contact

For privacy enquiries, email sales@I-SOLAR.co.ke or call +254 799 316 769. Last updated: October 2026.